bitjii Privacy Policy

1. Introduction

bitjii ("we", "our", or "platform") operates a trusted online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your — that is, our user's ("you", "your") — personal information.

By using the bitjii.cam website, creating an account, or using our services, you are considered to have accepted the terms of this Privacy Policy. We treat your personal information with the utmost importance and keep it secure using modern security technologies including SSL encryption.

This policy has been prepared in line with applicable data protection regulations in Bangladesh and international best practices. If you have any questions about this policy, you can contact our support team 24 hours a day.

2. What Information We Collect

We collect various types of information for the purpose of registration and service delivery on the bitjii platform. This information generally comes from two sources: information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number (for required verification)
• Payment information (bKash, Nagad, Rocket, Upay numbers — partial only)
• National ID information for identity verification (where applicable)
• Address (optional, may be required in some verification processes)

2.2 Automatically Collected Information

When you use the bitjii platform, the following information may be collected automatically:

• IP address and device identification information
• Browser type, operating system, and device type
• Site usage logs — which pages you visited and for how long
• Game play history and betting activity
• Financial transaction records (deposits and withdrawals)
• Session duration and login/logout times

3. Purpose of Using Information

bitjii uses your information only for the legitimate purposes described below. We never sell your personal information to third parties without your consent.

3.1 Primary Purposes

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and financial transactions
• Providing bonuses, cashback, and VIP benefits
• Customer support and complaint resolution
• Fraud detection and preventive security measures
• Monitoring play patterns to ensure responsible gaming

3.2 Secondary Purposes

• Improving platform performance and usability
• Personalised game recommendations based on your preferences
• Complying with applicable laws and regulations
• Notifying you of service changes or updates (with your consent)

4. Cookies and Tracking Technologies

bitjii uses cookies and similar technologies to keep the website functioning properly and to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the platform's core functions.
• Functional Cookies: Used to remember your language preference, theme settings, and other personal account settings.
• Analytical Cookies: Used to understand how you interact with the site — so we can improve our services further.

4.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may prevent some parts of the platform from working properly, particularly the login and payment sections.

5. Information Sharing and Disclosure

bitjii does not sell your personal information to third parties or disclose it for commercial purposes. Some information may be shared in the limited circumstances described below:

5.1 Permitted Sharing Circumstances

• Payment Processors: Minimum necessary information for processing transactions through bKash, Nagad, Rocket, and Upay.
• Technology Partners: Trusted service providers that assist in operating the platform, who are bound by strict confidentiality agreements.
• Legal Obligations: In response to valid legal demands from competent authorities or court orders.
• Fraud Prevention: On a limited basis with anti-money laundering (AML) and fraud detection agencies.
• With Your Consent: For any other lawful purpose where you have given explicit consent.

Only the minimum information necessary to manage game sessions is shared with game providers such as Pragmatic Play, Spribe, JILI, and PG Soft.

6. Information Storage and Security Measures

bitjii has implemented industry-standard technical and organisational measures to ensure the security of your information.

6.1 Security Technologies

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
• Access Controls: Only authorised personnel can access your information, and only for specific purposes.
• Regular Audits: Regular system audits are conducted to identify security vulnerabilities.

6.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations, resolve disputes, or prevent fraud. Financial transaction records are retained for the period required under applicable laws of Bangladesh.

7. Your Rights

As a bitjii user, you have several rights regarding your personal information. We are always committed to respecting these rights.

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though information required to meet legal obligations may need to be retained).
• Right to Restrict Processing: The right to request temporary suspension of data processing in specific cases.
• Right to Withdraw Consent: The right to withdraw from consent-based data processing at any time.
• Right to Lodge a Complaint: The right to raise a complaint with a competent authority if you are dissatisfied with how we use your information.

To exercise any of the above rights, please contact our support team via live chat or email. We will respond to your request within 30 business days.

8. Payment Information Protection

The security of financial transactions is bitjii's top priority. All transactions made through bKash, Nagad, Rocket, and Upay are processed through secure payment gateways.

• bitjii never collects or stores mobile banking PINs or passwords.
• Full account numbers are never stored on the server after a transaction is completed — only partial numbers are retained.
• All payment communications go through encrypted channels.
• Suspicious transactions are flagged and reviewed immediately.
• The minimum deposit and withdrawal limit is ৳500 — this limit also helps identify unusual transactions.

9. Protection of Minors' Information

bitjii is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. To verify age, we check the date of birth at the time of registration.

If we discover that a minor's information has been collected by mistake, the relevant account will be closed immediately and that information will be deleted. Parents are requested to notify us at [email protected] right away if their minor child uses this platform.

10. Policy Changes & Updates

bitjii may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be displayed when you log in to the platform.
• A summary of the changes will be sent to your registered email.
• The "Last Updated" date on this page will be changed.

If you continue using the platform after a policy change, you will be considered to have accepted the updated policy. For significant changes, we may seek your explicit consent.

11. Third-Party Links & Services

The bitjii platform may integrate software from game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, etc.). These providers may use their own servers to manage game sessions. Their data processing is governed by their own privacy policies.

We are not responsible for the privacy practices of these third parties. However, for all partners contracted with us, we ensure that they comply with international data protection standards.

12. Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our dedicated privacy team: